Terms of Use

1. Scope of Business & B2B Services

EFRESO operates as an international B2B trading house and brokerage firm specializing in agricultural products (primarily Coffee) and industrial metals (primarily Steel). This Website serves as an informational and order-inquiry platform. We do not offer direct retail consumer transactions or online payment gateways on this Website.

2. Commodity Pricing & Specification Disclaimer

Informational Purpose Only: All product descriptions, technical specifications (e.g., steel coating weights Z80–Z275, TCT tolerances, coffee screen sizes, moisture levels, defect rates), and price estimates displayed on this Website are for preliminary informational purposes only. They do not constitute a binding offer to sell or a guaranteed quotation.

Finalizing Orders: Official binding prices, delivery timelines, Incoterms (FOB, CIF, CFR), and product specifications are strictly finalized through official Proforma Invoices (PI), Sales Offers, or Signed Contracts issued directly by authorized representatives of EFRESO.

3. Request for Quote (RFQ) & Communication

By submitting a Request for Quote (RFQ) or technical inquiry via our online forms, you warrant that all information provided (including company name, target destination port, and buyer contact details) is accurate and truthful.

EFRESO reserves the right to decline or refrain from responding to inquiries deemed incomplete, spam, or non-viable B2B requests.

All communications sent via forms will be processed directly by our trade specialists (vanloc@efreso.com).

4. Intellectual Property & Technical Data

All content published on efreso.vn—including but not limited to technical specification tables, product comparison charts, export standard guides (ASTM, JIS, EN, EUDR alignment, SGS testing descriptions), branding, logos, and graphics—is the exclusive property of EFRESO.

• You may view, download, and print technical spec sheets solely for internal evaluation of potential business transactions with EFRESO.
• Republishing, commercial redistribution, scraping, or copying content for competing business activities without prior written consent from EFRESO is strictly prohibited.

5. Export Compliance & Certifications

EFRESO strives to ensure that products offered meet international trade standards (e.g., EUDR compliance for European Union coffee imports, ISO, ASTM/JIS for steel products). However, buyers remain responsible for verifying their respective country’s specific import regulations, customs duties, and mandatory local certification requirements prior to contract execution.

6. Limitation of Liability

To the maximum extent permitted by applicable law, EFRESO shall not be liable for any direct, indirect, incidental, consequential, or economic damages resulting from:

• Your access to or inability to access this Website.
• Errors, omissions, or inaccuracies in product specifications or technical data presented on the Website.
• Market price changes occurring between inquiry submission and official contract execution.

7. Governing Law & Dispute Resolution

These Terms of Use shall be governed by and construed in accordance with the laws of the Socialist Republic of Vietnam. Any disputes arising out of or related to the use of this Website shall be subject to the exclusive jurisdiction of the competent courts in Vietnam, unless otherwise agreed in a separate signed commercial contract between parties.